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Employee Assistance Program

For Employees and Families
At some point everyone experiences problems in their personal lives.   Dad with Daughter Most of the time, those problems are handled before it impacts job performance. Employees often wait too long before asking for help. While there are no guarantees, everyone expresses relief when they take that first step. The Employee Assistance Program (EAP) is a confidential, off-site counseling service offered to employees and their families. It provides:

  • Confidential in-person and telephone assessment
  • short-term counseling
  • information and referral
  • wellness education

It is designed to help employees cope with personal and work issues. Employee Assistance Specialists help you create solutions to your personal concerns, reduce stress and successfully balance your work and home life. It can help you with:

  • Stress
  • Family and Marital Problems
  • Depression
  • Time and Stress Management
  • Conflict Management
  • Anxiety
  • Finances
  • Health
  • Work Related Concerns
  • Alcohol and other drugs

Frequently Asked Questions
What about Confidentiality?
Confidentiality is essential to the success of the Employee Assistance Program. Requests by employers for information about EAP and your attendance participation are held in strictest confidence. Your confidentiality is protected by state and federal privacy laws. Employee job security and advancement are not influenced by seeking help. There are some legal limitations to confidentiality imposed by law which your counselor will explain during your initial visit.

What about cost?
All EAP services are provided at no cost to you, if your employer has contracted with Tallahassee Memorial and you are covered. If an outside referral is recommended, you are responsible for those costs. Your ability to pay and your health insurance benefits will be considered in referral options.

What if I have a problem that really isn't affecting my work, but I still need help?
Please call. This could be the best way to prevent the concern from affecting your job. It certainly may help you find a quicker solution. Check with your employer regarding drug-free workplace and employee assistance policy and procedures.

How do I get involved?
To ask questions or schedule an appointment, call The Employee Assistance Program at Tallahassee Memorial HealthCare at:

(850) 431-5190 or toll free at (877) 501-0956. For the hearing impaired TTY services (850) 431-5157

Our office hours are Monday through Friday 8-5:00 p.m. E.S.T.
24 hour/7days a week crisis availability.