Visiting a Patient at Tallahassee Memorial
We encourage patient- and family-centered visitation.
At Tallahassee Memorial, we strive to create an environment supportive of patient- and family-centered care, positive health outcomes and the safety and security of patients, families, guests, our colleagues, and our community. We welcome guests and realize the essential role they play in a patient’s recovery. We respect and value family as integral partners in providing excellent care. We want your family members and guests to visit at times convenient to their schedules.
We have a new Welcoming Policy with no “posted” visiting hours, but some general guidelines are in place. Your sensitivity and cooperation with these guidelines are greatly appreciated.
Although we are confident our team members will provide the very best care for your loved one, should you have any concerns or requests, please ask to speak with the Unit Charge Nurse, who is available every shift. Unit Nurse Managers and Patient Experience Advocates also are available during the day to assist you.
For the comfort of our patients, we ask that all guests observe the following:
- Families and guests are welcome 24 hours a day according to patient/family preference.
- Patients may have an adult support person of his or her choice during the course of stay.
- The number of people welcomed at the bedside at any one time will be determined in collaboration with the patient, family and interdisciplinary care team. In situations where there are shared rooms, this collaboration will include the other patient and his or her family. To ensure safety, considerations will also be given to the physical limitations of the space.
- Please do not visit if you are sick (e.g., sneezing, coughing, fever).
- Children must be accompanied and supervised by an adult other than the patient. Visits by children of any age should always be coordinated with the patient’s primary nurse and the patient/patient’s spokesperson before the visit. For their own safety, please do not leave children unattended.
- We have provided hand sanitizer throughout the hospital to protect you and your loved ones from the spread of infection. Rub your hands with hand sanitizer for at least 15 seconds until dry before entering and when leaving a patient’s room.
- Please keep your cell phones on “vibrate” while visiting.
- While visiting a patient, remain inside that patient’s room. Please do not enter other rooms or work stations in search of team members or physicians.
- Because of space limitations and the patient’s condition, staying with the patient overnight in the room is sometimes not possible. You may be asked to sit in a waiting area and may check on the patient frequently.
- In order to promote patient healing and uninterrupted sleep, we encourage visitors to leave and rest between the hours of 10 p.m. and 6 a.m.
- Patients can choose to approve visitors of their choice to provide the emotional and social support they need or desire.
- Visitation may be delayed or guests may be asked to vacate the entire unit if there is an emergency or a medical procedure in progress.
- If we need to discuss or provide care that requires privacy for the patient, we will visitors to step out of the room.
- Visitation may be limited or prohibited if there is a medical or legal reason.
- Visitors should not touch or adjust medical equipment at any time.
- Physicians and team members will give condition updates, but we are always bound by patient privacy laws. We ask that there be one spokesperson who receives updates and communicates information to other concerned parties. That person’s phone number should be written on the patient white board.
- Visitors who are interfering with patient care or acting disrespectfully will be required to leave.
For your safety and security, Security Services round on a routine basis throughout the hospital. Family members wishing to enter the hospital between the hours of 9 pm and 8 am shall enter through the Atrium and stop at the Information Desk. The appropriate patient care unit will be contacted by Security for approval before family members and guests are allowed to enter the hospital. Emergency Center guests, and Woman’s Pavilion guests, will be required to check in at the Registration/Security Desk before being allowed to visit patients.