Surgical Services

At Tallahassee Memorial HealthCare (TMH), we remain focused on keeping you, our other patients, our colleagues and our community safe during this COVID-19 pandemic.

Reschedule Your Elective Surgery

If your surgery or procedure was canceled, you can now safely reschedule it through your surgeon’s office. If you have not already received a call from your surgeon’s office to reschedule your surgery, please contact them for more information.

We want to ensure that you and your loved one feel prepared with what to expect for your pre-admission appointment, day-of surgery and discharge. Our processes have been updated as our team is taking every precaution to provide the safest possible care to our patients.

What to Expect

At Tallahassee Memorial HealthCare (TMH), we remain focused on keeping you, our other patients, our colleagues and our community safe during this COVID-19 pandemic. We have new policies and procedures in place to help us provide you with the highest quality care in a safe environment. If you have had a surgery or procedure at TMH before, you will notice our process has changed. Please read these instructions carefully.

Visitor Guidelines

  • Our updated visitor policy will remain in effect for patients receiving surgery on our campus – this means that we will not be allowing visitors to accompany patients into our facility, except for a small group of exceptions.
  • Ensure that you have a family member, friend or loved one drive you to and pick you up from the M.T. Mustian Center on the day of your surgery.
  • If visitors would like to stay in their car on-campus for the duration of the surgery, they will be required to remain in their vehicle.
  • Updates on the patient’s surgery will be given to the family during their procedure. Upon arrival, the patient will give their nurse their family, friend or loved one’s name and phone number. That person will be contacted once the surgery has started and once the patient has been taken to recovery for an estimated time of pick up.

Pre-Admission Clinic & COVID-19 Appointment

Patients who will be having procedures in the main hospital (i.e. cardiac catheterization procedures, EP lab procedures or endoscopy procedures) will receive a call for a COVID-19 test prior to their procedure date. The Pre-admission Clinic will call you to schedule your COVID-19 test and you will follow the guidelines below.

  • You will receive a call from our team to schedule your pre-admission clinic visit, which will occur 5 days prior to surgery. It is important that you keep this appointment, or your surgery may be rescheduled.
    • Main hospital procedure patients will be called to schedule a COVID-19 test. The rest of your pre-admission testing will be done on the day of your procedure in TMH’s Central Registration accessible through the Dozier Atrium.
  • If you own a mask, please wear it to your pre-admission appointment and on the day of surgery. If you do not have a mask, we will provide one to you when you arrive.
  • It is important to bring your identification card to both your pre-admission appointment and on your day of surgery.
  • Upon arrival at the M.T. Mustian Center, please park in the P6 parking lot. When you arrive, before you enter the building, you will complete a COVID-19 screening questionnaire.
  • Once you enter the Mustian Center, proceed to the Registration desk where our Patient Access Team will then validate your information, provide you with consent forms and complete all necessary paperwork.
  • You will then proceed to the Pre-Admission Clinic for your appointment, including all appropriate testing and bloodwork based on your provider’s orders. You will also receive a COVID-19 test.
    • Main hospital procedure patients will be directed to the COVID-19 testing area.
    • Your COVID-19 test results will be received by TMH and shared with your provider. In the event that you test positive for COVID-19, your surgery will be canceled.

Day-of Surgery – M.T. Mustian Center Patients

  • If you own a mask, please wear it. If you do not have a mask, we will provide one to you when you arrive.
  • Your personal belongings (cell phone, identification cards, clothing, etc.) will be stored in a patient belongings bag inside a secure locker while you are in surgery.
  • Upon arrival to the M.T. Mustian Center, you will complete a COVID-19 screening.
  • Once you enter the Mustian Center, proceed to the Registration desk where our Patient Access Team will then validate your information, provide you with consent forms, paperwork and an armband that must remain on your wrist until you are discharged. You will complete another COVID-19 screening and then directed to the surgical waiting area.
  • Updates on the patient’s surgery will be given to the family during their procedure. Upon arrival, the patient will give their nurse their family/friend/loved one’s name and phone number. They will be contacted once the surgery has started and once the patient has been taken to recovery for an estimated time of pick up.
  • Once it is time for your surgery, you will be taken back into the SCU where our regular surgical process will begin:
    • When you arrive, a patient care assistant (PCA) will collect your weights and measurements. You will then be escorted to your private room to start initial preparations for your surgery, review your paperwork and start your IV to administer pre-operative medications.
    • You will meet your multidisciplinary team, including your anesthesiologist to discuss anesthesia and pain control. If you have any concerns regarding anesthesiology, please make a note in the back of this book and address them with your care team prior to surgery.
    • Your surgeon will meet with you to mark the surgical site and to answer any questions you may have.
    • Following this, you will be wheeled back to the OR where you will be under the care of your operating team, which consists of your surgeon, the anesthesiologist and an OR nurse and technicians.
    • After your surgery, anesthesia will be reversed and you will be transferred to the recovery room.
    • Once your surgery is over, and you have been moved from the Recovery Room, you will either be transported to an inpatient room or taken to the Surgical Care Unit where the nurses will get you ready to go home.
  • Once you are ready to be discharged, your loved ones will be notified so they may assist you as you leave the M.T. Mustian Center.

Day-of Procedure – Main Hospital Patients

  • If you own a mask, please wear it. If you do not have a mask, we will provide one to you when you arrive.
  • It is important to bring your identification card to both your pre-admission appointment and on the day of your procedure.
  • Your personal belongings (cell phone, identification cards, clothing, etc.) will be stored securely by the nurses.On the day of your procedure, please arrive at Central Registration located in the Dozier Atrium at your designated time.
  • Please have a loved one drive you to and from your procedure. You will not be allowed to drive yourself home from your procedure.
  • Updates on your surgery will be given to your family during your procedure. Upon arrival, you will give your nurse the name and phone number of a loved one you wish to receive updates about your procedure. They will be updated once the surgery has begun, and once you have been taken to recovery with an estimated time for pick up.

Questions

Thank you all for your cooperation during these challenging times. We are dedicated to providing our patients the highest level of care in a safe and compassionate environment. We realize that these are extraordinary circumstances, and we have taken extraordinary measures to ensure that we are providing the safest environment possible for you, our colleagues and our community.

If you have any questions, please don’t hesitate to call our team at 850-431-1155 ext. 38122.