EpicCare Link Information
EpicCare Link is a web-based portal that connects you to patient information stored in Tallahassee Memorial HealthCare (TMH) EHR for referred and admitted patients. You can set up your own site access and self-administer access to the patients you treat. You can see your patients’ full TMH chart, exchange messages with TMH staff, place procedure orders, referrals, and send Case requests. When you sign up for EpicCare Link, you will designate one user as a Site Administrator.
That Site Administrator will:
- Coordinate with TMH's support desk for activation
- Configure your remaining staff as users
- Distribute self-guided training material to your staff
FAQ
Any healthcare provider or organization that regularly collaborates with TMH for patient referrals, ongoing care, diagnostic services or lab orders.
There is no cost to enroll in TMH's EpicCare Link. The platform is offered as a free service to community healthcare providers to support, coordinate and enhance patient care.
EpicCare Link provides secure, read-only, real-time access to your patients' full charts within TMH's EMR. This includes lab results, diagnostic reports, hospitalization records, procedural information, discharge instructions, medications, allergies and medical history.
No, training is not required. However, we provide comprehensive e-learning resources and workflow documents on the EpicCare Link portal to help your site get started.
How Do I Sign Up for EpicCare Link?
This process must be completed by the site administrator. If your site already has EpicCare Link access, please contact your local site administrator directly for login assistance.
Step 1 – Download and Sign the EpicCare Link Access Agreement Form
Download and complete the form below. You will need to upload the signed form in Step 3.
EpicCare Link Access Agreement Form
Open this PDF in Adobe Acrobat Reader, select Fill & Sign, choose Add Signature, and place your signature on the signature line. Alternatively, you may print the document, fill it out physically and scan the filled document in.
Step 2 – Download and Review the EpicCare Link Site and User Request Tipsheet
Step 3 – Submit a New Link Site Request with the Signed Agreement Form
Please allow up to five business days for account setup. The full process typically takes 1–2 weeks from submission to activation. Incomplete requests may delay processing.
For additional assistance, please contact the TMH Service Desk at 850-431-5272 or TechSupport@tmh.org.
