TMH's Rehabilitation Center Named 5-Star Facility by Centers for Medicare & Medicaid Services

TMRC becomes only not-for-profit extended care facility in region to earn 5-star CMS rating

TALLAHASSEE, Fla. (Nov. 9, 2022) – Tallahassee Memorial HealthCare’s (TMH) Rehabilitation Center has been recognized among the top 10% of skilled nursing and extended care facilities in the state of Florida with a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS). The facility recently earned CMS’s highest rating following an on-site inspection and evaluation of staffing levels and quality measures.

Tallahassee Memorial Rehabilitation Center (TMRC) is one of just three top-rated extended care facilities in Tallahassee and the only not-for-profit organization in the region to achieve CMS’s coveted 5-star rating. CMS rates facilities on a 1-to-5-star scale, with 5-star ratings considered much above average and 1-star ratings considered much below average.

“Spending time away from home at an extended care facility can be challenging for patients and their families,” said Norman Pasley, Administrator of TMRC. “Family members want to know their loved ones are receiving the highest quality round-the-clock care from the most experienced team available. This 5-star distinction gives them reassurance and peace of mind that TMRC is the best place for their loved ones to heal.”

According to CMS, just the top 10% of skilled nursing and extended care facilities in each state receive 5 stars, the bottom 20% receive 1 star, and the middle 70% receive 2, 3 or 4 stars. Health inspection ratings are re-calculated every month to account for new survey results in the CMS system.

“Our team is extremely proud to earn this distinction from CMS,” said Judy Greenwald, Administrator of Orthopedics, Rehabilitation and Sleep at TMH. “It’s not just an honor for TMH, it’s a win for our entire community. Adequate staffing and quality metrics are tremendous factors when choosing an extended care facility. This 5-star rating is a testament to our team’s continued commitment to deliver patients the highest quality medical and rehabilitative care, and it tells our community that they are in great hands at TMRC.”

The Tallahassee Memorial Rehabilitation Center provides 24/7 care to patients customized to their unique needs from a team of two physicians and more than 120 nurses, therapists and other healthcare professionals. Services include physical, occupational, speech and lymphedema therapies, as well as inpatient medical care and treatment. Patients at TMRC also have access to music therapy, animal therapy, spiritual care, nutrition and mental health services.

“Our organization is keenly focused on delivering our patients the highest quality of care for the best possible outcomes – it’s a key element of our Strategic Plan,” said Andrew Starr, Vice President and Chief Health Operations Officer at TMH. “Our providers, colleagues and leadership work tirelessly to continuously to improve the care we deliver through regular case reviews, quality metrics and process improvement. This 5-star rating tells us that hard work is paying off, and that we’re delivering the care our community deserves.”

TMH’s Rehabilitation Center houses private inpatient rooms, three inpatient physical and occupational therapy gyms, a speech therapy treatment area and a cafeteria. The facility is also used for outpatient rehabilitation services.

To learn more about the Tallahassee Memorial Rehabilitation Center and rehabilitation services offered at TMH, please visit TMH.ORG/TMRC.