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Medical Records


How to Obtain Copies of Your Medical Records

Please use one of the following options to obtain a copy of your medical records.

TMH MyChart Patient Portal

Recent records can be found in our patient portal. Login to MyChart or download the MyChart app to access them.

Login to MyChart

Use our Patient Request Portal 

Your records can be delivered to you via encrypted email, US postal mail or uploaded to your MyChart account.

Patient Request Portal

Complete a paper authorization form 

You may return the completed form via email, fax or US postal mail.

To return the paper authorization form via Email: HIMmedicalrecordsrequest@tmh.org

Please take a picture of the completed Authorization Form and your driver’s license/photo ID and send as an attachment in the email. A copy of your driver’s license/photo ID helps protect your records by verifying your identity.

To return the authorization form via mail, complete and send to:

Tallahassee Memorial Hospital
ATTN: Release of Information/Medical Records
1300 Miccosukee Road
Tallahassee, FL 32308

To return the Authorization Form via fax: 850-431-6180

Download Authorization for Release of Information Form

 

Frequently Asked Questions

How long are my medical records kept by TMH Medical Records?

In keeping with Florida law TMH retains medical records for a minimum of seven years; however some departments may keep them longer. 

How do I submit an amendment to my medical record?

You have the right to request that corrections or amendments be made to your medical records if you believe the information is incomplete or incorrect. You may download our Request for Amendment/Correction of Health Information Form and submit it to our Privacy Officer:

Fax: 850-431-6046

Compliance Mailbox: Compliance.mailbox@tmh.org

Mailing Address:

Privacy Officer 
Tallahassee Memorial HealthCare, Inc. 
1300 Miccosukee Road 
Tallahassee, FL 32308 
Phone: 850-431-5339

How do I request a copy of my radiology studies (X-rays, CT scans, MRIs, etc.)?

You may request copies of your radiology studies from Medical Records. Please see the contact information above. 

How do I request a birth certificate? 

You can request a birth certificate by contacting the Leon County Health Department, Office of Vital Statistics at 850-606-8100 or the State Office of Vital Statistics at 877-550-7330. 

Office of Vital Statistics

How do I request a copy of my hospital bills?

You may request copies of your hospital bills directly from our Patient Financial Services Department. Please contact this department at 850-431-6200.